Product: Alaska Airlines Flight Clear all filters (0 of 30 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
Show

Alaska Airlines - Disappointed

Really disappointed with Alaska. This morning has been the 3rd time in a row that my flight has been cancelled. Over the last couple months. They keep giving us credit but what’s the point if the flights are always cancelled. THE DAY OF! Very unreliable. Better off flying with another airline. Save your time and money ladies!
1.0
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
Product
Alaska Airlines Flight
#1397113
Reply to reviews
Mr. Bradley D. Tilden, You run this airline, so I am telling you why it may not do so well in the future. We made plans to take a special trip. We made those plans early in February of 2018 for a late July trip ( see attachment). It was my daughter's birthday and she...
Read more
1.0
Product
Alaska Airlines Flight
I didn't like
  • Customer service
#1354247
Reply to reviews
Resolved
My wife, mother in law and daughter returning from Dallas Love field spent 6 hours in the airport only to be told that their flight was cancelled due to flight crew maxed out there flight time. I just attempted the same return flight and with incremental weather delays...
Read more
Anonymous
Anonymous

All airlines have the same issues

Anonymous
Durpa

Oh thank god! Because to be honest MY safety is FAR more important. Perhaps it’s your ego or your self entitled nature but REALITY is I don’t want to be on a plane with a tire...

Product
Alaska Airlines Flight
#1247551
Reply to reviews
Show

Alaska Airlines - Worst experience

I had a direct flight from Mexico to san Francisco and they were delayed and my fight was directed non stop just all the was to sf.and this sucks that we had to atop in san Diego for something that was not our problem..this is so annoying we could of got to sf along time agi
Product
Alaska Airlines Flight
#1243368
Reply to reviews
Show

Alaska Airlines Flight Review

Boarded a hot plane at 9pm on a Sunday night from SEA to SAN. Flight did not leave the gate until 53 minutes after we were supposed to ***. The pilots arrived late and pointed out how we had been sitting in a hot plan for an hour. Alaska is not the only airline that flies from San Diego to Seattle so there are other options. I will strongly consider them in the future.
2.7
Details
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Number of Destinations
Staff
Website
Product
Alaska Airlines Flight
#785809
Reply to reviews
This morning I decided to rebook my return trip from Chicago to Anchorage, which that flight doesn't commence for 32 days. The change-I wanted to fly first class rather than coach since I was already flying there first class and I only fly every few years (first...
Read more
3.2
Product
Alaska Airlines Flight
#769566
Reply to reviews
Show

Alaska Airlines Flight Review

Really bad customer service , I will not flight with Alaska anymore
1.0
Details
Additional Fees
Customer service
Discounts and Special Offers
Number of Destinations
Price Affordability
Product
Alaska Airlines Flight
#750204
Reply to reviews
The customer service agents in the Helena Montana airport would not allow me to get my boarding pass and caused me to miss my flight the day after Thanksgiving. The airplane then charged me an additional $500.00 and I had to drive 90 miles to Great Falls in order to...
Read more
Anonymous
Anonymous

And of course this running late occurred on the DAY AFTER THANKSGIVING, a very busy travel day.

Anonymous
Anonymous

Let me guess: you were five minutes before takeoff.

1.4
Product
Alaska Airlines Flight
I didn't like
  • Customer and gate service
  • Check-in service
#745019
Reply to reviews
I wish I could rate Zero Stars. So you don't have to read this rant. PLEASE NOTE, ALASKA AIR REQUIRES CHECKIN 45 MINUTES PRIOR. SOUTHWEST REQUIRES 10 MINUTES. Today I arrived 35 minutes before my flight from SLC to LAX. I make this flight every 14 days on...
Read more
Anonymous
Anonymous

Yes most airlines have strict cutoff times.Not all airlines are the same.you didnt read the rules and just assumed the cutoff was the same.not the airlines fault

Anonymous
Anonymous

Everything you are complaining about is your own fault, not Alaska's. #sorrynotsorry

1.0
Product
Alaska Airlines Flight
I didn't like
  • Customer and gate service
#727415
Reply to reviews
Show

Alaska Airlines Flight Review

Bad service. I miss my flight because they change gate 3 times... Delayed flight is a nightmare. They don't have spanish attendand support.... I spend 2 days at seattle airport waiting for 2 flight change.
1.0
Details
Customer service
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Staff
Product
Alaska Airlines Flight
#680300
Reply to reviews