Product: Alaska Airlines Flight Clear all filters (26 of 26 reviews match)
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This morning I decided to rebook my return trip from Chicago to Anchorage, which that flight doesn't commence for 32 days. The change-I wanted to fly first class rather than coach since I was already flying there first class and I only fly every few years (first...
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3.2
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Alaska Airlines Flight
#769566
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The customer service agents in the Helena Montana airport would not allow me to get my boarding pass and caused me to miss my flight the day after Thanksgiving. The airplane then charged me an additional $500.00 and I had to drive 90 miles to Great Falls in order to...
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Anonymous
Anonymous

And of course this running late occurred on the DAY AFTER THANKSGIVING, a very busy travel day.

Anonymous
Anonymous

Let me guess: you were five minutes before takeoff.

1.4
Product
Alaska Airlines Flight
I didn't like
  • Check-in service
  • Customer and gate service
#745019
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I wish I could rate Zero Stars. So you don't have to read this rant. PLEASE NOTE, ALASKA AIR REQUIRES CHECKIN 45 MINUTES PRIOR. SOUTHWEST REQUIRES 10 MINUTES. Today I arrived 35 minutes before my flight from SLC to LAX. I make this flight every 14 days on...
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Anonymous
Anonymous

Yes most airlines have strict cutoff times.Not all airlines are the same.you didnt read the rules and just assumed the cutoff was the same.not the airlines fault

Anonymous
Anonymous

Everything you are complaining about is your own fault, not Alaska's. #sorrynotsorry

1.0
Product
Alaska Airlines Flight
I didn't like
  • Customer and gate service
#727415
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Alaska Airlines Flight Review

#785809
2.7
Details
Boarded a hot plane at 9pm on a Sunday night from SEA to SAN. Flight did not leave the gate until 53 minutes after we were supposed to ***. The pilots arrived late and pointed out how we had been sitting in a hot plan for an hour. Alaska is not the only airline that flies from San Diego to Seattle so there are other options. I will strongly consider them in the future.
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Alaska Airlines Flight Review

#750204
1.0
Details
Really bad customer service , I will not flight with Alaska anymore
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Alaska Airlines Flight Review

#680300
1.0
Details
Bad service. I miss my flight because they change gate 3 times... Delayed flight is a nightmare. They don't have spanish attendand support.... I spend 2 days at seattle airport waiting for 2 flight change.
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Alaska Airlines Flight Review

#612333
1.0
Details
Worst experience of my life. Totally ruined our trip. I totally DO NOT recommend flying on Alaska Airlines!
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I travel delta transcontinental because Alaska seems to akways be delayed and often only has a few flights a day, if that. I'm now sitting on an Alaska flights from Portland to Seattle delayed because there is only one runway into Seattle. Did they just learn of...
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Anonymous
Anonymous

Usually there are two or three runways in sea so the others may have been closed.could be construction or weather or a craft accident,or coyote or deers on the runway(i have e...

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Alaska Airlines Flight
#676923
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I did a curbside check-in this morning in Seattle on a direct flight home. Intentionally left 2 1/2 hours early to avoid problems. The Alaska Air curbside agent sent my bag, with medications I guess I was dumb enough to pack as well as a computer and important...
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Anonymous
Anonymous

A monkey would know not to check medication,computers and important papers in checked luggage.

5.0
Product
Alaska Airlines Flight
I didn't like
  • Check-in service
#675892
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I bought a ticket worth 1250 canceled 5 days later 2 weeks before flight date. I talked to 3 people and each told me I would need to pay 125 to rebook the ticket for later date. One supervisor even told me good luck getting any money back. I have canceled my card and...
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Anonymous
Anonymous

Did you purchase NON REFUNDABLE tickets?lol if so that is what you agreed to.

1.0
Product
Alaska Airlines Flight
#613031
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These morons board a flight that's a 6.5 hour flight and then make everyone sit here for an hour and try blame it on maintenance when it's because they arnt organized. Last flew Alaska in 08 and swore I never would again. What hasn't changed in 6 years is they still...
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Anonymous
Anonymous

How Do you know it wasnt a maintence issue.I have worked for various airlines and this can happen with any

2.2
Product
Alaska Airlines Flight
#567616
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My flight was a two hour delay and had a few wines with other people waiting to board. once we were all on board I was approached by a staff assistant and asked to come with them. I was told I was not welcome to fly on that flight due to a risk to people.I am a mature...
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Anonymous
Anonymous

If you appear to be intoxicated you will be denied boarding on any flight any airline.its the law.blame no one but yourself.

ransom
ransom

A few wines huh? Good for them, who needs a bunch of drunks on a plane?

4.0
Product
Alaska Airlines Flight
#556125
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I posted this as a reply to an earlier poster who had the same experience, but I want it on the front page as well. This just happened to me I had a round trip ticket, and missed my outbound flight. I made it to my destination on a different airline. Then when I...
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Anonymous
Anonymous

Most airlines including southwest airlines has this policy.it is the terms you agreed to.you can always jusr purchase one way tickets but usually they are more expensive.if yo...

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Alaska Airlines Flight
#521978
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I booked 4 return tickets for me and my family to travel from Seattle to Chicago. A week before travel i was required to undergo a surgery and the doctor recommended rest for 2 weeks and no travel. So i called the car rental and the hotels and they readily refunded the...
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Anonymous
Anonymous

You agreed to this when you purchased non refundable tickets

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Alaska Airlines Flight
#512386
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