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Contact Alaska Airlines Customer Service

How to Reach a Person at Alaska Airlines

Verified Contact Information

Toll-Free Number:

  • 1-800-252-7522
    24/7 Toll free USA / Canada
Call Now
Send Message

Customer Service:

  • 1-877-815-8253
    Central Baggage Service
  • 1-844-762-0087
    Hotel, Car Or Vacation Packages from US
  • 1-312-279-7762
    Hotel, Car Or Vacation Packages outside US
  • 1-206-244-0751
    Other Countries
  • 1-800-654-5669
    Post-flight concerns

Accessibility:

  • 1-800-503-0101
    Accessible services

Cargo:

  • 1-800-225-2752
    7:00 am - 7:00 pm (PT), Daily

General Info:

  • 1-206-433-3200
    Alaska Airlines

Investors/ Franchising:

  • 1-206-392-5908
    Primary IR Contact
  • 1-206-392-5380
    Shareholder Assistance
  • 1-877-282-1168
    Transfer Agent

Media:

  • 1-206-304-0008

Sales/ Reservations:

  • 1-800-445-4435
    Group Reservations

General Info:

past.tariffs@alaskaair.com
Contract of Carriage

Investors/ Franchising:

emily.halverson@alaskaair.com
Primary IR Contact
alkinvestorrelations@alaskaair.com

Jobs/ Career:

peopleresourceline@alaskaair.com

Media:

newsroom@alaskaair.com

Sales/ Reservations:

mileage.plan@alaskaair.com

Alaska Airlines Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Alaska Airlines Phone Number
1 (800) 252-7522
Average Hold Time
00:29:17
Average Calls duration
6 minutes
Most Popular Alaska Airlines Email Address
past.tariffs@alaskaair.com
Alaska Airlines Live Agent Availability
6% of callers successfully reach a real person
Issue Resolution Rate
Low (15% reported full resolution)
View full overview

How To Contact Alaska Airlines?

Most Popular Number:

(800) 252-7522
24/7 Toll free USA / Canada
Total calls: 2 972 Issues resolved: 161 Last call: Jun 13, 2026

To chat with Alaska Airlines customer care, you can go to their website and click on the "Help" button located on the bottom right corner of the screen. This will open a chat window where you can start typing your message. A customer care representative will join the chat to assist you with your inquiry or issue. Alaska Airlines customer care is available to chat with you 24/7.

To contact Alaska Airlines customer service via chat you can head to their website, and find the “Help” button located at the bottom right corner. In the chat window that popped up you can start typing your message.

Alaska Airlines' phone number for customer service is 1-800-252-7522. You can reach out to them at any time as their customer service is available 24 hours a day, 7 days a week.

PissedConsumer Club

Contact Information

Alaska Airlines Website:

Alaska Airlines Help Center:

Corporate Office Address:

Alaska Airlines, Inc.
19300 International Blvd
Seattle, Washington 98188
United States

Other Info (opening hours):

Mailing Address:

P.O. Box 68900,

Seattle,

Washington 98168


Hours:

Monday - Friday: 6:00am - 6:00pm

Saturday - Sunday: 7:30am - 6:00pm

More contact details

Summary of Alaska Airlines Customer Service Calls

3.2K TOTAL
CALLS
05:48 AVG CALL
DURATION
15% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Alaska Airlines?

Request for Information Question:

  • “Must give confirmation code so I do not loose ticket”
  • “Looking for past statements”
  • “Question about medical equipment”

Return/ Replace Question:

  • “Change reservation”
  • “Change a passenger name”
  • “Wrong dates on my flights. Should be for tomorrow not 6/16”

Activation/ Cancellation Question:

  • “Cancel”
  • “Canceled flight”
  • “Looking into canceling”

Product/ Service Question:

  • “Baggage damage”
  • “Tech”
  • “Need wheelchair access”

Payments and Charges Question:

  • “PAY MY ALASKA AIRLINES CREDIT CARD BILL”
  • “Use credit to purchase ticket”
  • “Charge on credit card”

Account Question:

  • “I need to give code so i do not loose my flight, my card was finally replaced. i did not cancel.”
  • “Verify flight”
  • “Add American miles into profile”

Shipping and Delivery Question:

  • “Over size baggage question”
  • “Flight delay”
  • “Travel package”

Refund Question:

  • “I have not yet received a refund on the $150 charge for a third checked bag. Last week when I called the Airlines, they said I should receive that refund within seven days. It’s now day eight passing and I still have not yet received it.”
  • “Money back”
  • “Refund”

Staff Question:

  • “Service complaints”
  • “Need curbside wheelchair service”
  • “Poor service regarding item left on an airplane.”

Cards Question:

  • “Lost visa card”
  • “Security card”
  • “Cards not going threw for payment”

Website/ Application Question:

  • “App reservation doesn’t match email reservation”
  • “Booking reservation web site froze with my info”
  • “Online site . Cannot update credit card info”

Employment Question:

  • “Job application”
  • “L am diligently seeking employment 2 a part of Alaskan Airlines may I " plz, have a interview.”
  • “Job well done”

Other Question:

  • “Book a flight”
  • “, ,flight”
  • “Wrong name on reservation”

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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