Latest review first
Alaska Airlines - Improper handling our luggage
me and my husband dont have a problem about the alaska airline employees they were great!our problem was our luggage returned to us broken like they dont care handling it properly.i got my luggage opened and they didnt even care to close it or put a rope around it.all of my clothes
Many of my family have been traveling with Alaska... They seem to be having issues with baggage handling, so this is meant to be a warning to those who want to check in luggage with Alaska.... I want to bring up 2 instances that has happened with our family... 1) Early...Read more
went to Wenatchee wa pangborn air port 1 hr early..after driving 2.5 hours to get there..was not let on because I was not 2 hrs early instead of one hrs early. They kept two passengers [ the only ones there] off plane by shutting down everything..no one at desk to...Read more
I didn't like
- Customer and gate service
Alaska Airlines - Horrible
Website says to text them at 82008 for quick response, I've texted multiple times over the past 10 days without any response.
They once were the best.. now they are just another airline. They have made acquisitions, expanded routes, etc. and have turned a once great airline into just another carrier. We in the oil industry and those of us who work in the bush remember what you use to be......Read more
Alaska Airlines in San Francisco, California - Disappointed
Really disappointed with Alaska. This morning has been the 3rd time in a row that my flight has been cancelled. Over the last couple months. They keep giving us credit but what’s the point if the flights are always cancelled. THE DAY OF! Very unreliable. Better off flying with another airline. Save your time and money ladies!
Mr. Bradley D. Tilden, You run this airline, so I am telling you why it may not do so well in the future. We made plans to take a special trip. We made those plans early in February of 2018 for a late July trip ( see attachment). It was my daughter's birthday and she...Read more
I didn't like
- Customer service
Thanks to Alaska Airlines Phone Number, as I have to travel on an instant basis, I check various airlines but was not able to have the flights reservations, but one my Friend Mr. George David recommend me Alaska Airlines for a book a flight and thanks to God I not only...Read more
- Simple boarding process
- Pet and baggage policy
- Alaska airlines reservations
I didn't like
I was injured about a week before my vacation and needed to use the wheelchair "walker" persons to help from one gate to the next. I was traveling to Canada so I needed them four times: two in the US and twice in Canada. The first time in Seattle, there was a chair...Read more
Alaska Airlines in Redmond, Oregon - In time and still wouldnt let me on
I had a 5:11 AM flight out of Redmond Oregon. I got to the gate at 4:55AM and was told I was to late. Barbra who works the gate wouldnt let me on. The biggest issue was.. This is a very small airport and the planes was literally and I do mean literally 30 feet away from the door. I could see both Plane doors open and see the other workers loading the luggage at 5 AM while im begging.... Nope. Lost money as I travel for work. Thanks Alaska
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