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Alaska Airlines - Improper handling our luggage

me and my husband dont have a problem about the alaska airline employees they were great!our problem was our luggage returned to us broken like they dont care handling it properly.i got my luggage opened and they didnt even care to close it or put a rope around it.all of my clothes
3.8
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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
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#1438390
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Many of my family have been traveling with Alaska... They seem to be having issues with baggage handling, so this is meant to be a warning to those who want to check in luggage with Alaska.... I want to bring up 2 instances that has happened with our family... 1) Early...
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2.5
#1431675
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went to Wenatchee wa pangborn air port 1 hr early..after driving 2.5 hours to get there..was not let on because I was not 2 hrs early instead of one hrs early. They kept two passengers [ the only ones there] off plane by shutting down everything..no one at desk to...
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Anonymous
Anonymous

So the title of this banal and lame rant should be "I didn't follow the terms of service I agreed to and wasn't at the airport like I said I would be." Did you not understand ...

I didn't like
  • Customer and gate service
#1422665
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Alaska Airlines - Horrible

Website says to text them at 82008 for quick response, I've texted multiple times over the past 10 days without any response.
#1420921
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They once were the best.. now they are just another airline. They have made acquisitions, expanded routes, etc. and have turned a once great airline into just another carrier. We in the oil industry and those of us who work in the bush remember what you use to be......
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Anonymous
Peter Chesnut Jr

Totally agree: Alaska has lost the great they once were!. Their ambition to grow and add a lot of new destinations is showing the signs of poor service, less qualified flight ...

2.7
#1402233
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Alaska Airlines in San Francisco, California - Disappointed

Really disappointed with Alaska. This morning has been the 3rd time in a row that my flight has been cancelled. Over the last couple months. They keep giving us credit but what’s the point if the flights are always cancelled. THE DAY OF! Very unreliable. Better off flying with another airline. Save your time and money ladies!
1.0
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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#1397113
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Mr. Bradley D. Tilden, You run this airline, so I am telling you why it may not do so well in the future. We made plans to take a special trip. We made those plans early in February of 2018 for a late July trip ( see attachment). It was my daughter's birthday and she...
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1.0
I didn't like
  • Customer service
#1354247
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Thanks to Alaska Airlines Phone Number, as I have to travel on an instant basis, I check various airlines but was not able to have the flights reservations, but one my Friend Mr. George David recommend me Alaska Airlines for a book a flight and thanks to God I not only...
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3.8
I liked
  • Simple boarding process
  • Pet and baggage policy
  • Alaska airlines reservations
I didn't like
  • Food
#1351726
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I was injured about a week before my vacation and needed to use the wheelchair "walker" persons to help from one gate to the next. I was traveling to Canada so I needed them four times: two in the US and twice in Canada. The first time in Seattle, there was a chair...
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4.2
I didn't like
  • Customer and gate service
#1299204
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Contact Alaska Airlines

Mailing Address:
Alaska Airlines
P.O. Box 24948 - SEAGT PO Box 68900
Seattle, Washington 98124-0948
United States
Phone:
(800) 252-7522
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Alaska Airlines Products and Services

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Alaska Airlines in Redmond, Oregon - In time and still wouldnt let me on

I had a 5:11 AM flight out of Redmond Oregon. I got to the gate at 4:55AM and was told I was to late. Barbra who works the gate wouldnt let me on. The biggest issue was.. This is a very small airport and the planes was literally and I do mean literally 30 feet away from the door. I could see both Plane doors open and see the other workers loading the luggage at 5 AM while im begging.... Nope. Lost money as I travel for work. Thanks Alaska
#1282347
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