Latest review first
Alaska Airlines - Disappointed
Really disappointed with Alaska. This morning has been the 3rd time in a row that my flight has been cancelled. Over the last couple months. They keep giving us credit but what’s the point if the flights are always cancelled. THE DAY OF! Very unreliable. Better off flying with another airline. Save your time and money ladies!
Mr. Bradley D. Tilden, You run this airline, so I am telling you why it may not do so well in the future. We made plans to take a special trip. We made those plans early in February of 2018 for a late July trip ( see attachment). It was my daughter's birthday and she...Read more
I didn't like
- Customer service
Thanks to Alaska Airlines Phone Number, as I have to travel on an instant basis, I check various airlines but was not able to have the flights reservations, but one my Friend Mr. George David recommend me Alaska Airlines for a book a flight and thanks to God I not only...Read more
- Pet and baggage policy
- Flights fare
- Alaska airlines reservations
I didn't like
I was injured about a week before my vacation and needed to use the wheelchair "walker" persons to help from one gate to the next. I was traveling to Canada so I needed them four times: two in the US and twice in Canada. The first time in Seattle, there was a chair...Read more
I had a 5:11 AM flight out of Redmond Oregon. I got to the gate at 4:55AM and was told I was to late. Barbra who works the gate wouldnt let me on. The biggest issue was.. This is a very small airport and the planes was literally and I do mean literally 30 feet away...Read more
My wife, mother in law and daughter returning from Dallas Love field spent 6 hours in the airport only to be told that their flight was cancelled due to flight crew maxed out there flight time. I just attempted the same return flight and with incremental weather delays...Read more
Alaska Airlines - Worst experience
I had a direct flight from Mexico to san Francisco and they were delayed and my fight was directed non stop just all the was to sf.and this sucks that we had to atop in san Diego for something that was not our problem..this is so annoying we could of got to sf along time agi
My husband and I had planned a birthday trip to Portland Oregon, leaving on April 10th, 2018. Sadly, he was just diagnosed with ALS, and due to his unexpected retirement from his job, at 48 years old,, we had to make the decision to cancel 5 days before we were due to...Read more
I didn't like
- Companies fees for using a voucher
3/4/18 1:30pm. Had a flight scheduled. Got to the airport early (LAX.) Can't talk to a rep only the baggage people. Called CCare and asked if there was a seat available on the earlier flight. I told them I had luggage to check in and time is getting close. They said no...Read more
Alaska Airlines - Absolutely horrible
Sitting in Albuquerque airport waiting on Alaska airlines flight 2841 for the last 4 hrs. Plane is still on tarmac in Santa Ana, CA. And nobody here has the slightest clue as to why. This flight is called the "problem child flight". DO Not fly Alaska Airlines direct flight from Albuquerque to Seattle. Find another flight with another airline.
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