filters
State:
Show
City:
Show
Product:
Show
Mr. Bradley D. Tilden, You run this airline, so I am telling you why it may not do so well in the future. We made plans to take a special trip. We made those plans early in February of 2018 for a late July trip ( see attachment). It was my daughter's birthday and she...
Read more
1.0
I didn't like
  • Customer service
#1354247
Reply to reviews
Thanks to Alaska Airlines Phone Number, as I have to travel on an instant basis, I check various airlines but was not able to have the flights reservations, but one my Friend Mr. George David recommend me Alaska Airlines for a book a flight and thanks to God I not only...
Read more
3.8
I liked
  • Simple boarding process
  • Flights fare
  • Pet and baggage policy
I didn't like
  • Food
#1351726
Reply to reviews
My wife, mother in law and daughter returning from Dallas Love field spent 6 hours in the airport only to be told that their flight was cancelled due to flight crew maxed out there flight time. I just attempted the same return flight and with incremental weather delays...
Read more
Anonymous
Anonymous

All airlines have the same issues

Anonymous
Durpa

Oh thank god! Because to be honest MY safety is FAR more important. Perhaps it’s your ego or your self entitled nature but REALITY is I don’t want to be on a plane with a tire...

#1247551
Reply to reviews
I had a 5:11 AM flight out of Redmond Oregon. I got to the gate at 4:55AM and was told I was to late. Barbra who works the gate wouldnt let me on. The biggest issue was.. This is a very small airport and the planes was literally and I do mean literally 30 feet away...
Read more
#1282347
Reply to reviews
I was injured about a week before my vacation and needed to use the wheelchair "walker" persons to help from one gate to the next. I was traveling to Canada so I needed them four times: two in the US and twice in Canada. The first time in Seattle, there was a chair...
Read more
4.2
I didn't like
  • Customer and gate service
#1299204
Reply to reviews
My husband and I had planned a birthday trip to Portland Oregon, leaving on April 10th, 2018. Sadly, he was just diagnosed with ALS, and due to his unexpected retirement from his job, at 48 years old,, we had to make the decision to cancel 5 days before we were due to...
Read more
Anonymous
Jargon

Why didn't you file a claim through the travel insurance? You probably would of been fully reimbursed it's not alaskas fault that you bought a non refundable ticket and didn't...

1.0
I didn't like
  • Companies fees for using a voucher
#1231186
Reply to reviews
Show

Alaska Airlines - Worst experience

I had a direct flight from Mexico to san Francisco and they were delayed and my fight was directed non stop just all the was to sf.and this sucks that we had to atop in san Diego for something that was not our problem..this is so annoying we could of got to sf along time agi
#1243368
Reply to reviews
3/4/18 1:30pm. Had a flight scheduled. Got to the airport early (LAX.) Can't talk to a rep only the baggage people. Called CCare and asked if there was a seat available on the earlier flight. I told them I had luggage to check in and time is getting close. They said no...
Read more
#1202802
Reply to reviews
Show

Alaska Airlines - Absolutely horrible

Sitting in Albuquerque airport waiting on Alaska airlines flight 2841 for the last 4 hrs. Plane is still on tarmac in Santa Ana, CA. And nobody here has the slightest clue as to why. This flight is called the "problem child flight". DO Not fly Alaska Airlines direct flight from Albuquerque to Seattle. Find another flight with another airline.
1.1
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#1175857
Reply to reviews

Contact Alaska Airlines

Mailing Address:
Alaska Airlines
P.O. Box 24948 - SEAGT PO Box 68900
Seattle, Washington 98124-0948
United States
Phone:
(800) 252-7522
More
To Whom It May Concern: This does not regard our upcoming flights. This is involving our mileage plans. We have a AA CC which is under my husbands name which has 148k miles on it available. We also have our own individual plans which have about 3k each. When we signed...
Read more
Anonymous
Hut

You should be greatful that Alaska airlines allows you to sign up minors and earn extra miles. You can either transfer them or let them build up and when you have enough miles...

1.0
#1119983
Reply to reviews