Most helpful reviews first
Alaska Airlines - Just another airline
They once were the best.. now they are just another airline. They have made acquisitions, expanded routes, etc. and have turned a once great airline into just another carrier. We in the oil industry and those of us who work in the bush remember what you use to be... You are a shadow of a great airline. Good bye.
Company wrote 0 private or public responses to the review from Nov 17.
went to Wenatchee wa pangborn air port 1 hr early..after driving 2.5 hours to get there..was not let on because I was not 2 hrs early instead of one hrs early. They kept two passengers [ the only ones there] off plane by shutting down everything..no one at desk to...Read more
Company wrote 0 private or public responses to the review from Dec 13.
I didn't like
- Customer and gate service
Mr. Bradley D. Tilden, You run this airline, so I am telling you why it may not do so well in the future. We made plans to take a special trip. We made those plans early in February of 2018 for a late July trip ( see attachment). It was my daughter's birthday and she...Read more
Company wrote 0 private or public responses to the review from Sep 13.
I didn't like
- Customer service
Alaska Airlines - Disappointed
Really disappointed with Alaska. This morning has been the 3rd time in a row that my flight has been cancelled. Over the last couple months. They keep giving us credit but what’s the point if the flights are always cancelled. THE DAY OF! Very unreliable. Better off flying with another airline. Save your time and money ladies!
Company wrote 0 private or public responses to the review from Nov 09.
Alaska Airlines - Horrible
Website says to text them at 82008 for quick response, I've texted multiple times over the past 10 days without any response.
Company wrote 0 public responses to the review from Dec 11.
Alaska Airlines - In time and still wouldnt let me on
I had a 5:11 AM flight out of Redmond Oregon. I got to the gate at 4:55AM and was told I was to late. Barbra who works the gate wouldnt let me on. The biggest issue was.. This is a very small airport and the planes was literally and I do mean literally 30 feet away from the door. I could see both Plane doors open and see the other workers loading the luggage at 5 AM while im begging.... Nope. Lost money as I travel for work. Thanks Alaska
Company wrote 0 private or public responses to the review from Jun 18.
My wife, mother in law and daughter returning from Dallas Love field spent 6 hours in the airport only to be told that their flight was cancelled due to flight crew maxed out there flight time. I just attempted the same return flight and with incremental weather delays...Read more
Company wrote 0 private or public responses to the review from May 03.
Thanks to Alaska Airlines Phone Number, as I have to travel on an instant basis, I check various airlines but was not able to have the flights reservations, but one my Friend Mr. George David recommend me Alaska Airlines for a book a flight and thanks to God I not only...Read more
Company wrote 0 private or public responses to the review from Sep 10.
- Flights fare
- Simple boarding process
- Alaska airlines reservations
I didn't like
I was injured about a week before my vacation and needed to use the wheelchair "walker" persons to help from one gate to the next. I was traveling to Canada so I needed them four times: two in the US and twice in Canada. The first time in Seattle, there was a chair...Read more
Company wrote 0 public responses to the review from Jul 09.
My husband and I had planned a birthday trip to Portland Oregon, leaving on April 10th, 2018. Sadly, he was just diagnosed with ALS, and due to his unexpected retirement from his job, at 48 years old,, we had to make the decision to cancel 5 days before we were due to...Read more
Company wrote 0 private or public responses to the review from Apr 10.
I didn't like
- Companies fees for using a voucher
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